Privacy Policy

Opt-In / Opt-Out

To opt-out of our newsletter subscription, please follow the instructions found at the bottom of the newsletter or contact us at sales@reproductionwheels.co.nz.

Dispute Resolution

If visitors or customers have any concerns regarding the privacy practices of our website, please email us at sales@reproductionwheels.co.nz. We aim to respond within 10 working days.

SMS Notifications

Our website uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages via SMS.

By providing your phone number at checkout, you consent to receive SMS notifications related to your order, including abandoned cart reminders and other relevant messages. Standard message and data rates may apply. You may opt-out of receiving SMS messages at any time by replying STOP to any message.

Cookies

Our website uses cookies to enhance your browsing experience and to personalise content and advertisements. Cookies help us:

• Understand and save user preferences for future visits.

• Keep track of advertisements and marketing performance.

• Compile aggregate data about site traffic and site interactions to offer better site experiences and tools in the future.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. If you disable cookies, some features of our site may not function properly.

Data Collection & Use

We collect personal information such as your name, email address, phone number, shipping address, and payment details when you place an order, subscribe to our newsletter, or contact us directly.

Your data is used solely for:

• Processing transactions

• Sending order updates

• Providing customer support

• Marketing communications (where consent is given)

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties, except as necessary to process your orders or comply with the law.

Third-Party Services

We may use trusted third-party services to assist us in operating our website, conducting our business, or serving our users, such as payment gateways, shipping services, and marketing platforms. These third parties are contractually obligated to keep your information confidential and use it only for the services they provide to us.

Security

We implement a variety of security measures to maintain the safety of your personal information. While no online service is 100% secure, we strive to use commercially acceptable means to protect your personal data.